Returns & Exchanges

At The Pillow Home, we want you to love your rest. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unused pillows in their original packaging, ensuring all tags are attached and the items are securely sealed for transit.

3

Attach the Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing